Security you can understand

No marketing speak. Here's exactly what we store, what we never store, and how we protect your data.

What we store

Wallet nicknames

The friendly name you give a wallet, like 'Main Bitcoin'.

Recovery guide text

The plain-English instructions you write yourself.

Beneficiary contact info

Name and email so we know who to notify.

Account credentials

Email + bcrypt-hashed password. Your plain password is never stored.

What we NEVER store

Private keys

Never. Not encrypted, not hashed. Never transmitted to our servers.

Seed phrases

Your 12 or 24 word recovery phrase never touches CharonPass.

Wallet passwords or PINs

We store notes you write — we never ask for actual passwords.

Exact crypto balances

We only store a value range you choose, like '$10k-$50k'.

Encryption & Infrastructure

AES-256 at rest

All stored data is encrypted with AES-256, the same standard used by banks and governments.

TLS 1.3 in transit

All data transmitted between your browser and our servers is encrypted with TLS 1.3.

PostgreSQL + backups

Data is stored in a managed PostgreSQL database with daily encrypted backups and point-in-time recovery.

GDPR Compliance

1

Data portability

You can request a full export of all your data at any time from your account settings.

2

Right to deletion

You can permanently delete your account and all associated data. This is irreversible.

3

Data minimization

We only collect what we need to provide the service. We don't track behavior or sell data.

4

Breach notification

In the event of a data breach, we will notify affected users within 72 hours as required by GDPR.

Data Retention Policy

Account dataUntil you delete your account
Recovery guidesUntil you delete them or close your account
Check-in logs12 months rolling window
Payment records7 years (legal requirement)
Server logs30 days